Hid iCLASS SE Encoder User Guide Manual de usuario descargar pdf (Pagina 174)

Troubleshooting Page 9-2

PLT-01067, Version: A.3 April 2014

9.2 Log Files

The log files are provided as a standard troubleshooting tool. The following procedure will access the

log file through the application.

1. Select File tab > Help > View log file.

2. The Log file will display.

3. The log file can be copied/save and sent to HID Global Technical Support for assistance.

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User Guide 1
Copyright 2
Trademarks 2
Revision History 2
Contacts 2
Contents 3
Page iv 4
Page vi 6
Chapter 1 7
Overview 7
1.1.1 Key Management 8
1.1.2 Administration Keys 8
1.1.3 Media Keys 9
1.1.4 Secure Object Keys 10
1.1.5 Secure Channel Key 10
1.1.7 Formats 11
1.1.8 Plugin Architecture 12
1.1.9 Work Orders 12
1.1.10 Work Instructions 12
1.1.11 Custom Applications 12
Page 1-7 Overview 13
Overview Page 1-8 14
Chapter 2 15
Application Navigation 15
2.1.6 Log Out / Switch User 16
2.1.7 Recent 16
2.1.8 Plugins / Users 17
2.1.9 Formats 18
2.1.10 Options 19
2.1.11 Actions 20
2.1.12 Database 21
2.1.13 Help 22
2.2 Home Tab 23
• Import/export Custom keys 24
2.2.3 Reader Configuration 25
Chapter 3 27
Setup and Configuration 27
3.4 Set Administrative Keys 32
3.6 Add System Users 32
Chapter 4 33
4.2 Install Format 35
Package) 37
3. Click Open 42
4.5 Load HID Keys to Encoder 44
4.6 Create Custom Keys 48
Chapter 5 49
Work Order Manager 49
5.2 Create a Work Order 50
Page 5-3 Work Order Manager 51
Work Order Manager Page 5-4 52
1. Open a Work Order 53
Work Order Manager Page 5-6 54
Page 5-7 Work Order Manager 55
5.4 Edit a Work Instruction 56
Page 5-9 Work Order Manager 57
Work Order Manager Page 5-10 58
Page 5-15 Work Order Manager 63
Click Next 65
MIFARE Classic. Click Next 67
Application encoding 75
Page 5-31 Work Order Manager 79
Work Order Manager Page 5-32 80
Work Order Manager Page 5-36 84
Prox. Click Next 85
Work Order Manager Page 5-40 88
MIFARE Classic Key Selection 96
Seos Key Selection 98
Field Description 100
5.7 Work Order Execution 102
Page 5-55 Work Order Manager 103
Work Order Manager Page 5-56 104
Page 5-57 Work Order Manager 105
5.7.3 To Remove Records 106
Page 5-59 Work Order Manager 107
Work Order Manager Page 5-60 108
Page 5-61 Work Order Manager 109
Work Order Manager Page 5-62 110
5.7.6 Read Back 111
5.7.7 Printing a Work Order 112
Page 5-65 Work Order Manager 113
Work Order Manager Page 5-66 114
5.7.11 Open a Work Order 115
5.7.12 Close a Work Order 116
5.7.13 Rename a Work Order 117
5.7.14 Delete a Work Order 118
Chapter 6 119
Key Manager 119
6.1 Create Key 120
3. Enter the following: 121
Key Manager Page 6-4 122
6.2 Remove Selected Key 123
Key Manager Page 6-6 124
6.3 Import Keys 125
Key Manager Page 6-8 126
6.4 Export Keys 127
Key Manager Page 6-10 128
Page 6-11 Key Manager 129
6.5 Authenticate 130
6.6 Load HID Key(s) 132
6.7 Remove HID Key(s) 133
Key Manager Page 6-16 134
6.8 Change Admin Keys 135
6.9 Add Key Set 136
Page 6-19 Key Manager 137
6.10 Edit Key Set 138
Page 6-21 Key Manager 139
6.11 Delete Key Set 140
Page 6-23 Key Manager 141
6.12 Revoke HID Key(s) 142
Chapter 7 143
Reader Configuration 143
7.1 Data Mapper 145
7.2 Data Mapper Wizard 146
8. Click Next 150
7.3 Elite Prep Card 154
7.4 iCLASS Legacy Config Card 156
7.5 Load HID Application Keys 158
Chapter 8 161
Administrative 161
Administrative Page 8-2 162
Page 8-3 Administrative 163
Administrative Page 8-4 164
8.2 Manage Users 165
Administrative Page 8-6 166
Page 8-7 Administrative 167
8.2.2 Edit a User 168
Page 8-9 Administrative 169
8.2.3 Change Password 170
8.2.4 Delete a User 171
Administrative Page 8-12 172
Chapter 9 173
Troubleshooting 173
9.2 Log Files 174
Page 9-3 Troubleshooting 175
9.3 Database 176
Page 9-5 Troubleshooting 177
2. Click the Analyze button 178
HID Keys to Encoder 179
Exception or Error 181
Situation Meaning Action 181
Glossary 183
User Interface 184
Unique Identification Number 184
Term Description 184
Glossary Page iii 185

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